Our customer service team


President, CEO

Hal Cooper, Jr.


Hal grew up in El Dorado and Russellville, Arkansas with band coursing through his veins. Hal’s father was a decorated university band director and instilled in him a love of music. Hal played in the school band and a rock band for many years and later graduated with an Associates Degree in Music Science from Minnesota State University. Hal also currently serves on the board of the Arkansas Bandmasters Association as the Exhibitor Liaison. Before co-founding Cooper Music with his wife, Tracy, Hal worked with and alongside some of the best music store owners and repairmen in the state of Arkansas. He uses his 25+ years of experience to provide the best customer service around.

Vice President, CFO

Tracy Cooper


Tracy was educated at the University of Arkansas at Fayetteville, where she earned a Bachelor of Science in Business Administration with a degree in accounting. She is a member of the Association of Government Accountants, The Arkansas Society of Public Accountants, and is an IRS Registered Tax Return Preparer. Before co-founding Cooper Music with her husband, Hal, she worked for both private company and public tax accounting firms. She now uses these skills to oversee all financial processes at Cooper Music.

shop foreman & master repair tech

Chad Koop


Chad grew up in Russellville, Arkansas playing trumpet in the school band. He also played drums in a rock band, which he continues to perform with today. He graduated from Russellville High School and began working in his family’s trucking business; however, his love of music drew him towards a different profession. His life long friendship with Hal opened the door as an Apprentice Repairman over twenty years ago. He honed his skills and ultimately became a Master Brass Repairman. In 2005, he was named the Shop Foreman, where he oversees all activities in the shop and provides the ultimate in customer service.

road rep & apprentice repair tech

Casey Willis


Casey has been a trombonist since 4th grade, even playing the instrument for the Marine Corps Band for four years. After leaving the Marine Corps, Casey graduated from the Motorcycle Mechanic Institute in Orlando, Florida. He then worked for Pig Trail Harley in Rogers, Arkansas. However, while his love for Harleys runs deep, his journey eventually brought him back to music and working as a repair technician, which he loves. Casey says he lives a simple life centered on good music, golfing, riding his Road King, and anything outdoors.

social media manager & customer service rep

Susan Chesser


Susan has been working and providing customer service in the River Valley for over 25 years. She has a Masters of Liberal Arts degree from Arkansas Tech University with an emphasis in communications. Susan has held jobs with Regions Financial Corporation as a Trust Administrator and Training Coordinator for many years. She also held the position of Economic Development Assistant at the Russellville Chamber of Commerce. She uses her communication skills daily to provide a level of service unequaled in our music community. Susan also maintains all of our social media platforms. She makes her home in Russellville, AR with her husband, Max, and son, Eli.

web designer & customer service rep

Kelsey Flinn


Kelsey is a recent graduate of University of the Ozarks in Clarksville, Arkansas, where she obtained her Bachelor of Arts degree in English with a minor in Strategic Communication. Before finding a home at Cooper Music, she worked as a communications assistant at Ozarks Outdoors and an English tutor for Student Support Services at her university; both positions helped her develop important skills in the customer service field. Kelsey also designs and maintains our website, a skill and passion she has had since she was only 8 years old. In her down time, Kelsey enjoys reading, writing, and playing video games.


Our Company started in 1990 in a small, one room building behind an old music store. It has now grown into a full service band instrument sales and repair facility.  We sell new, reconditioned and used brass, woodwind and percussion instruments. We also have a full line of instrument accessories.

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STORE HOURS

Sunday: Closed
Monday – Friday: 9:00AM – 5:00PM
Saturday: Closed

We are closed on the following holidays:
New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

TELEPHONE

Store Phone: (479) 967-3273
Toll Free: (800) 813-7333

LOCATION

914 West Main, Russellville, AR 72801